Services

Satisfied customers are our company objectives

We will achieve this through a consistent customer oriented service policy. The principal elements are:

• Customer Training
• Preventive Maintenance
• Telephone Maintenance Cunsulting Services
• Full Service
• Spare Parts Logistics
• Maintenance Contracts
• Statistical Analysis

We strive to increase the availability of the systems and optimize the cost-benefit relationship of maintenance services. through:

• Transparent Cost Calculations
• Low Down-Time Risko
• Efficient Work Methods
• High System Availability
• Planned Maintenance Periods 

Customer Training

Extensive training programmes for customer personnel at the customers’ place of business on the customers for   Maintenance Operation and System Functions Control and Disturbance Reporting Functions

Tele-Service

Password-secured communication between an off-site computer and the system computer via modem/ISDN, Ethernet-network or internet for remote controlling or process data transmission for Diagnosis by PVA TePla Engineer via Modem / ISDN Minimization of Travel Costs Faster Reaction Time and availability of expert knowledge Support through PVA TePla specialists and flexible adjustment to changing process parameters Give us a call – We’ll take immediate action!   PVA TePla AG Im Westpark 10 - 12 D-35435 Wettenberg +49 (0) 641/68690-0 E-Mail: info@pvatepla.com